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| Vision |
| To be the most distinguished water and electricity provider in UAE. |
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| Mission |
| To provide water and electricity as per international standards to obtain consumer's satisfaction. |
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| Values |
- Focus on Consumers :
" All our Services , operations, plans and decisions are meant to achieve customer satisfaction as a core interest. "
- Team spirit :
" We are committed to work as a team to achieve distinction in performance by training employees and providing them with required resources."
- Credibility :
" To fulfill our promises and maintain consistency by abiding with the highest ethical standards at all times."
- Responsibility :
" To perform our obligations towards our partners and customers to ensure sustainable success."
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| Strategic Objectives |
- Provide distinctive services for water and electricity consumers.
- Develop and upgrade water and electricity services for consumers in the North Emirates.
- Enhance liability towards N E with regard to water and electricity supplies.
- Ensure timely and high level services.
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